Frequently Asked Questions


Encounter Biggs Killer Whales, Orcas, Humpback Whales, Pacific White Sided Dolphins, Sea Lions, Pacific Harbour Seals, Bald Eagles and Stunning Scenery on our daily 4 hour Whale & Wildlife Adventure. Witness Parksville’s stunning beaches and the spectacular Salish Sea. 

Yes! Parksville is strategically located in the heart of Biggs Killer Whales and  Humpback Whales travel territories. With the help of a large whale spotting network, we are able to locate whales on most days during the spring and summer months. Our vessel can travel great distances in minimal time, ensuring more time spent with the whales. We are proud to announce that in 2020 we had a success rate of 97% for the season. 

While whales can be spotted to varying degrees twelve months a year in the Salish Sea, the spring and summer months are by far the most exciting. Biggs Killer Whales are found in our waters year round with the best sightings taking place from March to November. Humpback Whales arrive in our water in April and are here feeding until late December. 

Yes! We are a small family run company that tends to sell out most days in the busy summer months. So to ensure you are able to book the day and departures time that best fits your schedule we suggest you make a reservation as soon as your travel plans are made. You can book securely online on our website or over the phone. We answer the phone daily between 8am and 11pm.

Please check in at our office at French Creek Marina. We are located at 1025 Lee Rd, Parksville, BC.

Our office is located beside the French Creek Pub.

Please check in at least 30 minutes prior to departure. Our vessels leave the dock on time and don’t wait for guests checking late. We suggest that you dress for the days’ temperature and bring two extra warm layer such as a light jacket and or a warm sweatshirt, sunglasses, closed toe shoes and socks, cameras and a bit of drinking water. You are welcome to bring a packed lunch or snacks. For smaller children under the age of 8 we suggest you bring along some extra warm layers. There is storage under the seats in the boat so feel free to bring along a backpack or bag.

We have a 72 hour cancellation policy if you cancel prior to the 72 hour period we refund you in full. If you cancel within the 72 hour period and we can not re-sell your seats we charge in full for all seats. If we can re-sell your seats we also refund you in full.

We use open vessels that seat a maximum of 12 passengers. Our vessels do have a small onboard washroom. The vessels we operate have been designed to have the quietest sound footprint in the industry for the whales and marine mammals we view. The innovative Lean Burn Control System fuel technology delivers better fuel efficiency and greater fuel savings and the cleanest exhaust ratings.

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